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CUSTOMER SERVICE WORLDWIDE ◷ A subsidiary of Independent Container Line (ICL)

The team behind your shipment

Real people in the US and Antwerp who manage your coil shipment from booking to delivery — a single, specialized customer-service team.

G
Gray
Supply Chain Services Manager
US Team
H
Hans
SCS Operations Manager
US Team
C
Chris
GM, Supply Chain Svcs
EU Team
J
Joris
Commercial Manager
EU Team
J
Jasper
Supply Chain Svcs Mgr
EU Team
B
Bob
Warehouse Manager
EU Team
E
Erna
Customer Service Representative
EU Team
N
Natasja
Customer Service Representative
EU Team
K
Kathleen
Customer Service Representative
EU Team
T
Thomas
Customer Service Representative
EU Team

The Hemisphere customer-service team across the US and Antwerp.

How we work

One point of contact, start to finish

Hemisphere shields industrial clients from the fragmented nature of heavy freight — coordinating every node from European mill to final delivery with people who know coils.

  • CFS stuffing & stripping
  • Customs documentation
  • Freight invoicing & arrival notices
  • Trucking & rail coordination
  • Individual, personalized service
  • Quick problem resolution
Let's move your coils

Talk to a coil specialist

Reach the team that manages your shipment from booking to delivery.